A Revolutionary Approach to Connecting with your Customers. Creating Awesome Experiences Through Innovative Service.
This course is a collection of summaries from various books, articles, videos and podcasts which will provide you with insights on the Playbook area.
This course is a collection of book summaries need to navigate the world of customer experience. In this course, you will learn the HOW and WHAT is needed to retain and manage your customers and so also how to give them the best experience being with you.
|Customer Experience Management Details||00:15:00|
|Customer Expectations Push Brands to Do Better Details||00:15:00|
|Customer-Driven Transformation Details||00:15:00|
|Digital Luxury Details||00:15:00|
|The Outcome Generation Details||00:15:00|
|X-The Experience When Business Meets Design Details||00:15:00|
|On Purpose Details||00:15:00|
|What’s the Future of Business? Details||00:15:00|
|Igniting Customer Connections Details||00:15:00|
|The Nordstrom Way to Customer Experience Excellence Details||00:15:00|
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