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A Revolutionary Approach to Connecting with your Customers. Creating Awesome Experiences Through Innovative Service.

This course is a collection of summaries from various books, articles, videos and podcasts which will provide you with insights on the Playbook area.

Customer Experience

This course is a collection of book summaries need to navigate the world of customer experience. In this course, you will learn the HOW and WHAT is needed to retain and manage your customers and so also how to give them the best experience being with you.

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Course Curriculum

Customer Experience Management Details 00:15:00
ROX Details 00:15:00
Customer Expectations Push Brands to Do Better Details 00:15:00
Customer-Driven Transformation Details 00:15:00
Digital Luxury Details 00:15:00
The Outcome Generation Details 00:15:00
X-The Experience When Business Meets Design Details 00:15:00
On Purpose Details 00:15:00
What’s the Future of Business? Details 00:15:00
Igniting Customer Connections Details 00:15:00
Sprinkles Details 00:15:00
The Nordstrom Way to Customer Experience Excellence Details 00:15:00

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TAKE THIS COURSE
  • 5,000.00 1,500.00
  • 30 Days
  • Course Certificate
6 STUDENTS ENROLLED

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