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Standard SPP Answers | SPP Exam Registration

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IASPStrategy Planning Professional Exam Sample Questions (Q22-Q27):

NEW QUESTION # 22
During which of the following quality process steps are the roles and responsibilities of project team members finalized and the team established?

A. Quality Assurance
B. Quality Control
C. Quality Planning
D. Quality (Continuous) Improvement

Answer: C

Explanation:
Quality planningis the phase where teams define quality standards, finalize roles and responsibilities, and assemble the project team. This step establishes accountability frameworks and prepares the team to meet quality objectives. The IASP SPP curriculum emphasizes quality planning as foundational for ensuring that subsequent control and improvement activities are effective and aligned with strategy. Quality control, assurance, and continuous improvement follow, focusing on monitoring, compliance, and enhancements.
#IASP SPP Study Guide - Quality Management##Deming, Total Quality Management#

NEW QUESTION # 23
Which of the following LEAST contributes to customer value?

A. Enticing customers to participate in surveys
B. Providing customer appreciation
C. Anticipating and adjusting for the psychological cost of the product to the customer
D. Providing a caring customer service

Answer: A

Explanation:
Customer value is primarily created through appreciation, empathetic service, and reducing psychological costs such as effort or anxiety in purchase/use. While customer surveys can be useful feedback mechanisms, simply enticing participation without delivering value or acting on feedback contributes least to customer value. The IASP SPP curriculum highlights that authentic value creation focuses on improving experience and meeting customer needs, not on administrative tasks like survey solicitation.#IASP SPP Study Guide - Customer Value##Prahalad & Ramaswamy, Co-creation of Value#

NEW QUESTION # 24
Strategic planning impacts the annual planning and budgeting process by

A. Identifying strategies for ongoing initiatives
B. Defining the organization's structure
C. Establishing priorities
D. Flowing budgets down to lower levels

Answer: C

Explanation:
Strategic planning primarilyestablishes prioritiesthat guide annual planning and budgeting decisions, ensuring resource allocation aligns with strategic goals. The IASP SPP curriculum emphasizes the role of strategy in focusing organizational efforts and financial commitments. While budgets, initiatives, and structures relate to planning, priority setting is the key linkage between strategic and operational plans.#IASP SPP Study Guide - Strategic Planning and Budgeting##Kaplan & Norton, Balanced Scorecard#

NEW QUESTION # 25
As an essential skill for strategic planning professionals, effective communication is BEST demonstrated by

A. sending recurring newsletters.
B. interacting to get honest feedback.
C. broadcasting streaming messages.
D. sending single direction messages to recipients.

Answer: B

Explanation:
Effective communication in strategic planning goes beyond one-way messaging; it involvesinteractive dialogue aimed at obtaining honest feedback. This two-way communication enables leaders to understand employee perspectives, address concerns, and incorporate valuable input into the strategic process. The IASP SPP curriculum highlights that honest feedback is essential for refining strategy and fostering engagement, which promotes ownership and alignment. Methods such as newsletters or broadcast messages lack the interactive component and therefore are less effective at eliciting meaningful feedback necessary for successful strategy development and implementation.#IASP SPP Study Guide - Communication Skills#
#Kotter, Leading Change#

NEW QUESTION # 26
What BEST characterizes a strategic plan?

A. A breakdown of all the functions of the organization
B. A plan that should be developed by a specially trained strategic planner
C. A plan that should be revised at least monthly
D. A plan that needs to be translated into practical operational terms

Answer: D

Explanation:
A strategic planrequires translation into practical, operational termsto be implemented effectively. The IASP SPP curriculum stresses that strategy must bridge vision and daily actions through clear goals, metrics, and initiatives. While strategic planners facilitate development, ongoing revision depends on organizational needs. Functional breakdowns are operational details, not strategic focus.#IASP SPP Study Guide - Strategy Implementation##Kaplan & Norton, Balanced Scorecard#

NEW QUESTION # 27
......

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